Privacy Policy

Overview

Gallegos Detailing LLC respects your privacy. This policy explains how we collect, use, protect, and disclose information when you visit gallegosdetailing.com, request a quote, schedule a service, communicate with us, or use our customer portal.

Information we collect

We may collect your name, email address, phone number, vehicle information, service preferences, appointment details, uploaded vehicle photos, payment-status information, and messages you send to us. We may also collect limited technical information such as page visits and device or browser information needed to operate and improve the website.

How we use information

We use your information to respond to quote requests, provide and schedule detailing or starlight-headliner services, communicate service updates, prepare estimates and invoices, maintain customer records, provide customer support, improve our website, prevent misuse, and comply with legal obligations.

SMS messaging and consent

If you voluntarily select the SMS consent checkbox, Gallegos Detailing LLC may send appointment confirmations and reminders, quote and payment updates, service-status notifications, and customer-care messages. Message frequency varies, typically 1–6 messages per service request. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance. Consent is not a condition of purchase.

Mobile information, phone numbers, and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may use service providers solely to transmit messages or operate our systems on our behalf, subject to appropriate confidentiality and data-protection obligations.

Sharing and service providers

We may share information with vendors that help us operate the website, store business records, process payments, deliver communications, or provide other services on our behalf. We may also disclose information when required by law, to protect our rights or customers, or in connection with a business transfer. We do not sell personal information.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described in this policy, business recordkeeping, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

Your choices

You may decline optional SMS consent and still submit a quote request or purchase services. You may ask us to update or delete certain personal information, subject to recordkeeping and legal requirements. To stop SMS messages, reply STOP.

Contact us

Questions or privacy requests may be sent to gallegosdetailing@gmail.com or by calling or texting 214-809-3330.